Passenger & Goods Lift Inspections in London
Lifts are a fundamental part of everyday movement within residential, commercial, and industrial settings. Whether transporting people or goods, these systems must operate safely and reliably – and that starts with regular inspections under LOLER and PUWER.
At Excel Inspection Solutions, we carry out statutory inspections on all types of vertical transportation equipment, from dumbwaiters and platform lifts to large passenger lifts in public and private London buildings. We also offer in-depth maintenance audits and condition surveys to give you a full picture of your lift's performance and safety.
What types of lifts do we inspect?
Our team of qualified engineer surveyors inspects a wide range of lift equipment across London, including:
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Passenger lifts (commercial, residential, and public buildings)
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Platform lifts and step lifts
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Home lifts and domestic installations
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Goods lifts and service lifts
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Kitchen lifts and dumbwaiters
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Evacuation and disabled access lifts
All inspections are carried out in line with LOLER (Lifting Operations and Lifting Equipment Regulations 1998) and, where applicable, PUWER (Provision and Use of Work Equipment Regulations 1998)
LOLER for passenger and goods lifts
LOLER requires that all lifting equipment used to lift people is thoroughly examined every 6 months, and every 12 months for equipment lifting goods only.
As part of our London LOLER service, we:
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Conduct a full visual and functional inspection
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Check lift components including safety gear, doors, controls, and alarm systems
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Review previous inspection and maintenance records
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Highlight any defects that affect safety or compliance
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Provide a digital LOLER report with photographic evidence
We also inspect associated equipment such as suspension chains, ropes, and lifting accessories.
Why regular inspection matters
Lifts that carry people or goods are subject to constant wear. Even minor faults can become major hazards if left unchecked. Regular inspections help to:
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Ensure compliance with LOLER and PUWER
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Prevent breakdowns and costly repairs
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Reduce liability and protect lift users
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Support insurance and legal documentation
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Maintain confidence in lift reliability and safety
Maintenance audits and condition surveys
Looking for a more detailed review of your lift performance? Our audits and surveys go beyond compliance, providing:
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Full system health checks
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Analysis of usage, wear, and maintenance routines
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Life expectancy estimates
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Repair and upgrade recommendations
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Support for budget planning and asset management
These services are especially valuable for property managers, housing associations, and facilities teams managing London estates.
Why choose Excel Inspection Solutions?
Our inspections are tailored to your property type, lift usage, and legal duties. Whether it’s a home lift in a London townhouse, a platform lift in a school, or a commercial passenger system, we deliver clear, independent, and compliant assessments.
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Fully qualified LOLER and PUWER surveyors
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Digital reporting with photographic evidence
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Optional condition surveys and audits
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Flexible scheduling to suit your operation
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UK-wide coverage, with strong support for London property managers, councils, and FM companies
Passenger & Goods Lift – FAQs
How often does a passenger lift need to be inspected?
Under LOLER, lifts carrying people must be inspected at least every 6 months by a competent person.
Do I need LOLER inspections for a dumbwaiter?
Yes, if the dumbwaiter lifts goods and is used in a workplace setting. The inspection frequency is typically every 12 months.
Can you inspect lifts in private homes?
Yes. We inspect home lifts and domestic platform lifts across London to ensure they remain safe and compliant.
What is a lift condition survey?
It’s a detailed assessment of a lift’s condition, identifying wear, expected lifespan, and any maintenance or upgrade needs.
What happens if a lift fails its inspection?
We’ll issue a report highlighting defects and recommend that the lift is taken out of service until rectified. We can also advise on next steps.
Covering Your Area
Looking for lift inspection services in a specific area? We carry out LOLER-compliant inspections of passenger and goods lifts across the South East and beyond. Explore our local pages for regional support:
Other Services
Looking for support with more than just lift inspections? Excel Inspection Solutions provides a full range of statutory inspection services across multiple equipment types — from mobile plant and pressure systems to cranes and work at height equipment. Explore our other core services below.